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Business
Office:
VOLKE MANUFACTURING, LLC
Building A
6641 Roberts Lane
Wooster, Ohio 44691
740-638-2244
Fax: 330-345-5703 |
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RETURN
POLICY |
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Most items sold by Volke Manufacturing, LLC may be returned
within 30 days of delivery.
To
receive a return authorization number (RAN) please contact the business
office at 330-345-5599 or send a letter to Volke Manufacturing, LLC, Building
A, 6641 Roberts Lane, Wooster, Ohio 44691 stating the nature of the problem.
We
will respond to your issue within 1 business day.
Items
returned without a RAN will result in a delay.
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Insure
and return
the item prepaid to: |
Volke
Manufacturing, LLC
Attn: Service
Building A
6641 Roberts Lane
Wooster, Ohio 44691
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If the product
shipped is defective or the wrong item. We will pay the return shipping
cost if the return is a result of our error.
New,
unused equipment may be subject to a 5% Restocking Fee.
New
equipment that has been used may be subject to a 10% Restocking Fee plus
any charges necessary to return the unit to factory specifications.
Used
equipment may be subject to a 15% Restocking Fee.
Any
item returned that is not in its original condition, i.e., is damaged,
or missing parts, will only be issue a partial refund.
We
cannot accept returns of certain items, including (but not limited to):
- Any
product missing the serial number or UPC.
- Disposable
Food Service items; such as plates, cups, plastic ware, napkins, etc.
- Any
aerosol can product.
- Items
returned without a Return Authorization Number.
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