Business Office:

VOLKE MANUFACTURING, LLC
Building A
6641 Roberts Lane
Wooster, Ohio 44691

740-638-2244
Fax: 330-345-5703

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RETURN POLICY

Most items sold by Volke Manufacturing, LLC may be returned within 30 days of delivery.

To receive a return authorization number (RAN) please contact the business office at 330-345-5599 or send a letter to Volke Manufacturing, LLC, Building A, 6641 Roberts Lane, Wooster, Ohio 44691 stating the nature of the problem.

We will respond to your issue within 1 business day.

Items returned without a RAN will result in a delay.

 
Insure and return
the item prepaid to:
Volke Manufacturing, LLC
Attn: Service
Building A
6641 Roberts Lane
Wooster, Ohio 44691

 
If the product shipped is defective or the wrong item. We will pay the return shipping cost if the return is a result of our error.

New, unused equipment may be subject to a 5% Restocking Fee.

New equipment that has been used may be subject to a 10% Restocking Fee plus any charges necessary to return the unit to factory specifications.

Used equipment may be subject to a 15% Restocking Fee.

Any item returned that is not in its original condition, i.e., is damaged, or missing parts, will only be issue a partial refund.


We cannot accept returns of certain items, including (but not limited to):

  • Any product missing the serial number or UPC.
  • Disposable Food Service items; such as plates, cups, plastic ware, napkins, etc.
  • Any aerosol can product.
  • Items returned without a Return Authorization Number.